Shipping & Returns

Shipping Policy

  • WE ARE NOT RESPONSIBLE FOR ANY LOST OR STOLEN PACKAGE. PLEASE CONTACT YOUR LOCAL POST OFFICE FOR ANY INQUIRIES REGARDING YOUR PACKAGE DELIVERY.

  • Tall Theory ships Monday through Friday (excluding holidays) via USPS from Washington, DC. Orders arrive within 3-7 business days after your order has been processed. Please allow 2-3 business days for processing.

  •  For example, Friday night orders may not go out until Tuesday-Wednesday.  

  • PLEASE NOTE: Tall Theory will not be responsible for delivery delays due to unforeseen circumstances outside our reasonable control such as delays due to severe weather, natural disasters, or strikes.

  • We are not shipping internationally at this time.

Return & Exchange Policy

  • Items purchased online can be returned for a store credit valid within 14 days of the date upon receiving items, we do not offer exchanges at this time. 

  • Sale items cannot be exchanged or returned at any time.

  • In order to be eligible for a store credit, worn, altered or washed items cannot be returned.

        *All items must be returned in original condition.

  • To start a return for store credit, please contact us immediately. If your return is accepted, we’ll send you a return shipping label as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

  • For your protection, we recommend you return all items via a traceable carrier such as USPS, UPS or FedEx. Tall Theory is not responsible for packages not received if a tracking number is not provided.

  •  Once we receive the original item(s), you will receive a credit in the amount you paid (this excludes any shipping costs).